Tidio with Lyro AI
Customer chat, help desk and AI support — features, access and practical details.
At a glance
Access
7-day trial; free basic plan afterward
Best suited to
Customer chat, help desk and AI support
Where to start
Open the provider’s direct offer below and review the option shown to your account.
What Tidio with Lyro AI offers
Tidio combines customer messaging and support tools with Lyro, its AI agent. It is intended to help a business handle visitor questions, organize conversations and use automation where appropriate, while retaining a path for customers to reach a human support agent.
The platform separates customer-service conversations, Lyro AI usage and automated flows, each with its own allowances. Paid features can include more advanced routing, ticketing and automation. A plan with live-chat access does not automatically mean unlimited AI-handled conversations.
Who it can suit
It can suit an online store or service business with repeat questions about orders, products or policies. Start with accurate help content and a clear escalation route. Test difficult or ambiguous questions so customers are not given confident answers where the system lacks reliable information.
Access, pricing and requirements
Tidio advertises a seven-day trial without a credit card. Afterward, you can use the free basic plan or select a paid option. Conversation and automation quotas apply, so compare the separate allowances and verify what remains active after the trial ends.
How to get started
Create an account, install the supported widget on your site and configure business information. Add approved help content for Lyro, set availability and test a sample customer conversation. Check mobile display, handoff behavior and notification settings before using it with real visitors.
Frequently asked questions
Is Lyro unlimited on a free account?
No. AI conversation allowances are limited and should be checked separately from live-chat and flow quotas.
Will the no-card trial charge me automatically?
The current trial guidance says no card is required and the account can continue on the free plan. A separately selected paid subscription follows its own billing terms.
Explore the current offer
Visit Tidio with Lyro AI to review the available plan, eligibility and current terms before you sign up.
Offer information reviewed in October 2026. Availability, pricing and eligibility may change.